Help with shopping
Help with selling
- Selling overview
- How it works
- Requirements
- Order fulfillment
- Getting paid
- Ratecard
- Wholesale opportunities
Company information
Payment and website security
Your security and peace-of-mind is our priority
At Bouf.com we are 100 per cent committed to protecting your security
and privacy. We know that when you shop online, you want to know that
your name, address, credit card details and any other information you
give us is kept safe and secure, and we promise to do that. Our secure-server
software encrypts all your personal information including credit and
debit card details, name, address, telephone and email. The encryption
process takes the characters you enter and converts them into bits of
code that are then securely transmitted over the Internet. Bouf Ltd does
not receive or store any credit card information as this is handled by
our merchant provider, PayPal.
Bouf Ltd's complete commitment to customer service means we'll make sure you, and only you, can access your account. And because we know how annoying junk mail is, we promise not to pass on your e-mail address, home address or any other details to any party.
In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges or may limit your liability to just £50.00. In the event of unauthorised use of your credit or debit card, you must notify your card provider in accordance with its reporting rules and procedures.
Safe Buying & Selling on Bouf.com
The overwhelming majority of online transactions are completed safely
and efficiently. However, there are some risks. Read the following advice
to ensure your online shopping or selling experience is as safe and secure
as possible.
Be wary if you are asked for any personal information
Bouf.com will never e-mail or call you to ask you to disclose or
verify your Bouf.com password, credit card or bank account number. You
should only give out this information directly on the Bouf.com website
or when you contact Bouf.com directly.
If you are contacted or receive an unsolicited e-mail which asks you to confirm or provide your Bouf Ltd password or personal or banking information, disregard the request and please report the incident to us.
If you receive a suspected fake Bouf.com e-mail, discover a spoof Bouf.com website, or if anything raises your suspicions, please report it to us, forwarding any suspicious e-mail including the full headers directly to support@bouf.com
Always pay via Bouf Checkout
Bouf Checkout is safe and secure and provides buyers with a convenient
method of payment. In step 2 of our Checkout, you may choose whether
to enter your payment details on our website, or on the PayPal website.
This option is provided for your peace of mind.
Protect Your Password. Make it difficult to guess and if using a public computer (such as in a library or Internet cafe always Sign Out when you've finished using Bouf.com).
Keep your passwords to yourself. Anyone who knows your password can access your account. Do not write down your passwords. Do NOT store them on your computer's hard drive as they are prone to theft from online hackers.
Forgotten your Password?
If you have forgotten your password, please go to the Sign
In page
and use the "Forgotten Password" link. We will email you a
new password so that you can Sign In to your account. Once signed in,
you may change your password to something more memorable, although we
advise that you do not make your password obvious and that it contains
both numbers and letters.
Updating your details
Please ensure that your details are always kept up-to-date in Your
Account. If you have placed an order, and notice an error with the delivery
address, please contact us immediately to correct the issue.
